Sales Force Automation Solution

Sales force automation solutions help you to automate the your business task of sales, from order processing to customer management.

Enterprise Mobility Solutions

Enterprise mobility solutions helps to get appropriate critical information as and when required. It also helps to improve operational cost and also reduce cost with integrated mobile voice and data technology.

Mobile Client Application

Our customized mobile client application can easily integrate with the existing system without making any major changes. We provide affordable mobile client application that enables you to grow and increase your field staff efficiency.

Back Office Application

Back office applications are such type of software which can be accessible to outside customers or clients. We provide best back office application that suit your business requirements and effectively manage activities.


You can successfully integrate with our back office applications. Also the application easily gets synched with any in-house developed Master Files contained on database platform like Oracle and/or MS SQL.

Monday, 28 July 2014

Mobile Order Tracking In SFA - A Must Have

With organizations embarking on sales force automation, Mobile Order Tracking is an inevitable requirement for any FMCG company which is involved in sales through field force / sales persons. It is almost impossible to track accurate day to day sales of the field staff through manual processing. Order tracking software is usually used to automate the processes of sales, inventory, customer management, survey, sales tracking and customer communication.

Why is Mobile Order Tracking vital?

It is necessary because the manual tracking
  • Does not contain inventory transactions in mobile applications, instead, they are performed manually on paper.
  • Involves complex calculations difficult for the salesman to compute on time.
  • Chances of information loss because of hard documents
  • No tracking possible
  • Needs more resources, hence costs more
  • Less security since it is difficult to trace the accountable head

How will Mobile Order Tracking Help?

 It is imperative to have a mobile order tracking application with features and functionalists which can be utilized by the salesman to perform their day to day sales effectively and efficiently. As all organizations have their own back office , it provides integration of the mobile application with their legacy / CRM / ERP application. It also provides total information of customers, routes, sales history and many other Help-to-Sell features which enables salesman to perform efficiently and improve sales and performance. One of the prime requirements is to captures the orders and sales data details during sales hours and transfers the transactions to the back office for further integration and transmission to other systems. 

Today, there are multiple mobile SFA applications but it is a tough task to judge the better one. There are certain parameters based on which you can ascertain an ideal Mobile Order Tracking application. Let us have a glance through the major ones:
  • Experience in Sales Force Automation
  • Focus on closing business deals instead of wasting time on paper work
  • Enhancement in company-client relations
  • Enables management to identify and address weak areas
  • Meets client requirements and expectations
  • Thorough feedback and survey process
  • Covers all types of core business viz. Presales, Direct Sales and Survey
  • Real time reporting and analytics available
ZooM, SPEC INDIA’s flagship SFA solution, is already successfully implemented at different customer locations and is widely and popularly accepted. It is available on Windows Mobile and Android OS. Possessing a variety of business models like SaaS, Buyout with unlimited users, Buyout with Fixed number of users etc, our Mobile Order Tracking application is tightly integrated with its back office and is fully capable of providing all the features an ideal SFA solution should possess, as mentioned above. Do get in touch with us and we can arrange for a demonstration.

Friday, 21 February 2014

Faster and Efficient Sales via Field Force Automation

From field force accounting to field force automation - the ultimate motive of Field Force Automation (FFA) is instant access to field information and bridge the gap between the field force and the back office management. An ideal mobile field force automation solution focuses on achieving real-time and accurate information to be passed on from the sales teams onto the organization’s back office system, thereby enabling a view of the desired sales reports right on time.

There are two main arenas of operating any sales force automation system. One is the mobile field force and the other is the back office management team. In enterprise field force automation, every aspect of sales is automated, starting from customer management, information sharing, order processing, route management, inventory management, promotions/discounts, sales forecast analysis and many more.

A sample FFA flow:

A robust mobile order taking application centres on arming the sales team with in-depth insight into the customer, market and social media. It assists in prevention of duplicated efforts and helps cull out the major sales opportunities. Hence, there is a reduction in time delay and enhancement in productivity. Planning of delivery schedules, monitoring and controlling of field staff is executed in a desired manner.

How does FFA work?

In a mobile field force survey, the field sales persons used diverse devices like handheld PDAs, mobile phones, tablets or wireless device to capture the information. This gathered information, either immediately or at the end of the day is transferred to back-end system through wireless internet connectivity. The back office system, as desired by the organizations, extract the information and display the reports as required.

Envisaged Benefits
  • Increased effectiveness and efficiency of field representatives
  • Increased selling time
  • Reduction in response time between the field team and back office
  • Enhanced and quicker decision making
  • Effective utilization of promotions and discounts
  • Secure and enhanced monitoring of the field staff

SPEC INDIA, the single point solution to all IT queries, an ISO 9001:2008 company, has its kitty full with sales force automation solutions. ZooM is SPEC’s flagship and scalable solution since years, which has been applauded by customers all around the globe. We have numerous implementations of ZooM for many enterprise globally renowned clients. As a value added solution to Zoom, we have VTS (Vehicle Tracking System) and MDM (Mobile Device Management), which are two independent solutions which can be integrated with ZooM to offer a complete solution.

In case you would be interested in knowing about these enterprise offerings of ours, please our site and feel free to write to us at

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