ZooM - Mobile Sales Force Automation Application

Sales force automation is essential for any company dealing in sales and distribution activities to increase their sales revenue in today’s competitive market. Sales force automation application helps the organization to speed up sales process, increase customer satisfaction, avoid any manual paper work and increase company revenue.

"ZooM" - Mobile Sales Application:

SPEC INDIA has launched "ZooM" mobile sales force automation application which is compatible for various Android, Windows mobile 6.5 and J2ME based smartphones, tables and handheld devices.

ZooM Android/Windows mobile application helps a business to manage Pre-sales and Direct sales activities. It identifies sales opportunity and completes the transactions without any paper work. It also identifies customer satisfaction via on filed survey facility. It helps salesperson to create order/invoice easily and upload to back-office portal. It also helps to easily manage and offer current Promotions. "ZooM" Mobile application support different types of promotions like "%" off, amount off, Buy X Get Y free, Buy X Pay for y promotions which are defined in back-office portal.

It also help salesperson to view POINT OF SALES stock information at customer end, which will help back-office application for creating suggested order. Application also keeps track of customer’s pending invoices and its credit limit. Using "ZooM" application salesperson can create acknowledges receipt for payments/amounts collected from customer/retailer via cash, check or credit card. "ZooM" mobile application provides features to print Order/Invoices etc document using mobile printer via blue-tooth connection. It also provides an auto-backup functionality to automatically take backup of mobile database to external memory card. Salesperson can restore database in case if he loses data."ZooM" also helps salesperson to manage customer sequence on route each route.

"Zoom" application is very powerful application for "Direct Sales" business. It helps manage VAN Inventory and helps salesperson to manage sales easily. It helps picker and salesperson to save time during loading items in VAN with advance request load. "ZooM" android application works onvarious Android enabled smartphones and tablest.

"ZooM" - Back-office Portal:

"ZooM" back-office portal manages Master Data and its assignment. It also enables backoffice to track salesperson during their visit via GPS Map. It displays "REAL TIME" data in different formats in Dashboard. Dashboard contains all MIS data to evaluate sales business via visual representation. "ZooM" back-office portal manages User hierarchy e.g National Manager, Area Manager, Sales Manager, Sales man etc. "ZooM" back-office portal is a highly flexible and configurable application based on any business type. There are various Reports available to show-case sales/returns with different filter combinations. ZooM portal helps backoffice to evaluate Sales growth periodically. ZooM portal also offers an "Export To Excel" functionality to import the repots to Excel for further analysis.

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Get Affordable Sales Force Automation System

Sales force automation system are the information systems basically used for marketing which can help the different functions of sales. Sales Force Automation (SFA) is an important CRM function that streamlines and enhances the operations of your sales team. It’s also way of using software to do the business tasks of sales, such as order processing, information sharing, van inventory monitoring, order management and tracking, customer management, sales forecast analysis etc.

At times, it’s also known as SFA in short. It’s not the standalone solution but work in integrity with the company’s ERP or CRM systems which consists major functions of sales process. There is a SFA system coming with back office portal to assist its mobile sales force automation system SPEC INDIA ‘ZooM’.

Benefits Of Sales Force Automation System

Exploring further , along with above , lot of elements of sales force automation system, such as order management, sales forecasting, customer survey, van inventory management, collection and receipts, product information, promotions offers and discounts management, route management,etc are the part of sales force automation system. Though all above elements fall under sales force automation system it varies, depending on what exact information is required by organization, hence some customizations may be necessary for the smooth aligning the sales force automation system with the current process. They are based on the modifications or additions in the process which are generally not a part of normal SFA solution.

Since last decade there is straight increase in the use of smart phones. Now the organization had felt the real benefits it can have in future using sales force automation system thru smart phones. Starting from windows based handheld, java smart phones to blackberry, android phones tablets, iphones and mini tabs, this all above gadgets are easy to carry and use, great user interface design, excellent networks capability, touch screens for fast and ease of typing, GPS support for tracking salesman on the field, calendar and activity management, reports and dashboards etc.

Using sales force automation system in above gadgets can definitely help salesman in having any data handy when required, increase productivity of sales staff, efficient and effective use of time due to this all features n number of benefits like increase in sales revenue, decrease in cost of product or service, greater customer satisfaction, increase in accuracy of data and calculations, on demand dash board and report generation based on latest uploaded information, generation of daily call report by distributor now no need to visit personally instead that time can be used in field for increasing sales and new customers, MIS reporting can be done immediately rather than daily or weekly as soon as data is uploaded by sales executive from mobile device. This all information helps organization in taking or altering some strategic decisions and policies.

Also it gives sales executives the visibility of what they need to do, and not just selling, but also tries to up sell, properly set customer expectations. Managers and executives get better overall visibility and control with real-time dashboards that allow them to monitor sales effectiveness and make proper corrections.

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